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Home and contents insurance provides financial protection if your home, belongings, or both are damaged, destroyed or stolen due to insured events.
Home insurance covers your building’s physical structure. This buildings cover includes the walls, roof, floors, doors, windows and permanently fixed items such as built-in cupboards, kitchens and bathroom fittings. It can also extend to permanent structures like garages, sheds and fences, depending on the policy.
Meanwhile, contents insurance covers the items you keep in your home that are not permanently fixed. This includes furniture, appliances, electronics, clothing and personal valuables.
You can buy home insurance and contents insurance separately, or as combined cover under a single policy.
Home and contents insurance is not legally required in Australia. However, if you apply for a mortgage, your lender will almost always require you to hold building insurance as a condition of the home loan.
Even without a mortgage, forgoing insurance can be a major financial risk. If your home is destroyed by fire, storm or another insured event, the cost to rebuild can easily reach hundreds of thousands of dollars. Replacing your contents after a burglary or major loss can also be financially devastating without cover.
Ultimately, insurance serves as a safety net against losses that would be extremely difficult, or impossible, to recover from on your own.
In Australia, financial responsibility for the property usually transfers to the buyer before you get the keys. In many states and territories, this occurs at settlement.
However, if you plan to secure a mortgage, know that most lenders require proof of building insurance as security against the property value.
To determine how much cover you need under this combined policy, you should calculate two separate values:
Note that under-insuring either your home or contents can result in reduced payouts, so accurate estimates are essential. For more details and personalised quotes, get in touch with Ian Jones today.
Home and contents insurance covers financial loss of both the building and its contents due to specific insured events listed in your policy.
The home insurance component generally provides cover for:
Optional cover additions may include:
Meanwhile, contents insurance tends to cover:
As coverage varies between insurers and policy types, it’s important to check the Product Disclosure Statement for your insured events.
While home and contents insurance inclusions vary, most policies exclude the following situations:
Understanding these exclusions is just as important as knowing what is covered, as they directly affect claim outcomes.
Home and contents insurance does not typically cover flood damage. It is an optional extra.
After seeing how often flooding has affected communities across Australia in recent years, it makes sense to ensure you have flood cover, even when the risk at your specific address is considered low.
For homes that are on normally dry land and unlikely to experience flooding, the cost attributed to flood cover is usually minimal. Having it in place means that if the unexpected does happen, those homeowners are protected in the same way as people living in known flood-affected areas.
Standard contents insurance usually only covers personal valuables while they are inside your home. To protect personal belongings outside the home, such as mobile phones, laptops or jewellery, you typically need portable contents cover or personal effects cover.
This optional add-on insures listed items against loss, theft or damage while you are away from home, including when travelling. Coverage limits and conditions apply.
Not all insurers offer adequate protection at a cost-effective price. Researching different home and contents insurance policies helps ensure your cover still suits your needs and your budget. Over time, premiums can increase, and your circumstances can change.
Comparing home and contents insurance cover can help you:
By regularly reviewing your home and contents insurance cover, you can keep your property protected without overpaying. At Ian Jones, our home and contents insurance brokers are here to help you weigh up your options and secure the right policy for your property.
Most insurers offer the option to pay home insurance premiums on an annual or monthly basis. Paying each year often works out cheaper, as some insurers charge instalment fees for monthly payments.
Always check the total annual cost before choosing a payment option. If spreading the cost matters, we can connect you with insurers that allow monthly payments without additional fees. Please contact our team for further details.
The cost of a home and contents insurance premium depends on several factors, including:
Essentially, higher risk generally means higher premiums. Choosing the right balance between cover level, excess and optional extras helps keep premiums manageable while still providing adequate protection.
For personalised advice and accurate quotes, please speak with one of our experienced insurance brokers today.
If you buy home and contents insurance through a broker, you can still make a claim directly with the insurer.
Most insurers allow these home insurance claims to be submitted online or over the phone. Once the claim is lodged, the insurer is responsible for assessing the damage, arranging repairs or replacements, and finalising the settlement.
Confidence is the one word I can describe how I feel when I want some advice from the people at Ian Jones Insurance. I have that distinct feeling that I have been given the right answer and don't need to be concerned. I just know everything's fineThank you so much for the outstanding service you have shown to us over the years we have dealt with you. I have always found you to be professional and very efficient.
Lynne Webster, Home Owner
Over the past 17 years Ian Jones Insurance Brokers has provided us with a variety of business, motor vehicle and home insurance policies. Ian and his staff have always provided professional service and quality advice as to the most suitable policy and options relating to our needs. On the occasions when we have needed to make a claim, the service has been prompt with regular follow ups to ensure the process was moving smoothly. I have recommended Ian Jones Insurance Brokers to friends and business colleagues with full confidence and have always heard nothing but great responses from anyone who has utilised Ian and his staff for the provision of insurance services.
Geoff Grimley, Business Principal, Rapport IT Solutions
Thanks so much for your prompt and professional attention, you are fantastic I was at a loss when I rang in as I am surrounded by a mountain of wet towels and rain/wind damage and you made me feel so comfortable
Jeanne Walls, J W Communications
Just a quick note to say how much I appreciated the attention to my insurance renewal by your employee at Raymond Terrace office, Kai Cameron. It was only a matter of hours before he got back to me with a better price for my house and contents insurance which I was pleased to accept. I just wanted to tell you that I found Kai to be a very pleasant and professional, a credit to your office.
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We have had an ongoing relationship with Ian Jones Insurance for some years now. The reason we continue to do business with the company is because we are impressed with the high service level, the speed at which the quotes are produced, the competitive pricing and the assistance that is provided. Our current account executive, Amy Thompson, embodies all of these qualities and is a joy to deal with on every occasion
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What a pleasure to be able to comment on the outstanding difference your company has made to the management of the rather complex insurance portfolio I presented. I was shocked to find after your initial review that I had been paying some insurances for years that would never have been paid out should I have a claim and this included a house in a bushfire zone. The courteous interactions with your professional staff are always helpful, and even enjoyable. Thank you
Prof. Robert Clancy, AM
Ian Jones Insurance was able to find me insurance better suited to my circumstances and at a cheaper price than the major insurers. I also found the claims process stress-free knowing that Ian Jones Insurance are experts in their field and are less likely to be given the “run around” by insurers. I’m very happy to have swapped to Ian Jones insurance and am happy to recommend them for residential investment property insurance purposes.
Zsolt Bircsak