What a pleasure to be able to comment on the outstanding difference your company has made to the management of the rather complex insurance portfolio I presented. I was shocked to find after your initial review that I had been paying some insurances for years that would never have been paid out should I have a claim and this included a house in a bushfire zone. The courteous interactions with your professional staff are always helpful, and even enjoyable. Thank you
It’s great to have someone providing insurance product information with great knowledge….even better when they can spell it out to you in easy to understand terms
Just a quick note to say how much I appreciated the attention to my insurance renewal by your employee at Raymond Terrace office, Kai Cameron. It was only a matter of hours before he got back to me with a better price for my house and contents insurance which I was pleased to accept. I just wanted to tell you that I found Kai to be a very pleasant and professional, a credit to your office.
Carmen, I appreciate all your help. I must say since I've had all my insurances with you, how happy I am with the service provided. You always do a great job. Many thanks
We have used the services of Ian Jones Insurance Brokers for over 14 years now and have found the overall service and professionalism to be of a 1st class standard. The most important aspect we found was the speed and efficiency of claims handling and management. Highly recommended
We have had an ongoing relationship with Ian Jones Insurance for some years now. The reason we continue to do business with the company is because we are impressed with the high service level, the speed at which the quotes are produced, the competitive pricing and the assistance that is provided. Our current account executive, Amy Thompson, embodies all of these qualities and is a joy to deal with on every occasion
Many thanks Kai. As always, I really appreciate your quick response and assistance with anything to do with our Insurance. For that reason alone, we would never change Insurance Companies.
Over the past 17 years Ian Jones Insurance Brokers has provided us with a variety of business, motor vehicle and home insurance policies. Ian and his staff have always provided professional service and quality advice as to the most suitable policy and options relating to our needs. On the occasions when we have needed to make a claim, the service has been prompt with regular follow ups to ensure the process was moving smoothly. I have recommended Ian Jones Insurance Brokers to friends and business colleagues with full confidence and have always heard nothing but great responses from anyone who has utilised Ian and his staff for the provision of insurance services.